What.

Fulfillment is the process by which a selected customer is offered an opportunity to participate in a specific advocacy activity, resulting in a perfect match.

Why.

Many of our clients need assistance in this on-going process for requests especially where a simple self-service search is not sufficient.

How.

Referential offers services spanning from supplementing existing advocacy programs’ staff to owning all fulfillment for your program. We are skilled at finding the best matched advocates – while monitoring their participation to ensure they perceive value in the activity and to avoid overuse – and following up afterwards to ensure program satisfaction, documenting any lessons learned for improved matches next time.